Industry

Experts

All Our Eggs In One Basket

The recent global software glitch that disrupted businesses and service around the world highlights several critical concerns about our increasing reliance on technology, especially in the travel sector.

Industry Planner Resources

Maritz Acquires Convention Data Services

St. Louis-based Maritz, a prominent player in the meetings and events management sector, has solidified its position with the acquisition of Convention Data Services (CDS) from Freeman. The deal, finalized on July 1st, brings together two industry veterans with a shared dedication to the evolving events landscape.

Experts

Airing of Grievances

As 2023 numbers reveal, flying has become an increasingly frustrating experience for passengers, with complaints filed with the U.S. Transportation Department soaring to nearly 97,000 – the highest since the pandemic chaos of 2020.

Experts

No Vacancy

Our featured story this week is about how when Taylor Swift's Era's Tour comes into a town, the army of Swifties that descends on the metropolis can make it tough for meeting and event groups. But that's not the only disruption planners should monitor when selecting a destination.

Industry Hotel & Resort Companies

Marriott Steps Off the Gas

Marriott International, the world's largest hotel chain, has received approval from the Science Based Targets initiative (SBTi) for its comprehensive plan to reduce greenhouse gas emissions. The company's targets, both in the near and long term, align with the latest climate science and aim to significantly lessen Marriott's environmental impact.

Industry Stats

Americas Buck Global Trend as Hotel Construction Slows

The global hotel development pipeline is showing signs of cooling, with most regions experiencing a decline in new projects compared to last year, according to data from CoStar, a leading real estate data provider. The Americas, however, stands out as the lone bright spot, with construction activity increasing across all stages of development.

Industry Stats

U.S. Hotels Cut Growth Outlook as Inflation Squeezes Budgets

The U.S. hotel industry is facing a less rosy outlook as hotel operators are facing a squeeze on both sides. Rising labor costs are putting pressure on profit margins, while inflation is dampening demand.

Experts

Is Your AI Assistant Crashing Your Meetings?

Are we ready for AI integration in the workplace, especially when it comes to such a nuanced aspect as human interaction? While proponents tout its efficiency-boosting potential, real-world examples demonstrate the need for caution and robust safeguards.

Hotel & Resort Companies

World of Hyatt Elevates Luxury Portfolio

Hyatt announces that World of Hyatt just expanded its program offerings, adding over 700 unique and luxurious hotels and villas to its portfolio. This exciting development comes through Hyatt's acquisition of Mr & Mrs Smith, a curated collection of boutique and luxury travel experiences.

Experts

A Brief History of Corporate Gifting at Events

From ancient traders to modern e-gifting, the practice corporate gifting has been around longer than you might think.