Experts

Airing of Grievances

As 2023 numbers reveal, flying has become an increasingly frustrating experience for passengers, with complaints filed with the U.S. Transportation Department soaring to nearly 97,000 – the highest since the pandemic chaos of 2020.

No Vacancy

Our featured story this week is about how when Taylor Swift's Era's Tour comes into a town, the army of Swifties that descends on the metropolis can make it tough for meeting and event groups. But that's not the only disruption planners should monitor when selecting a destination.

Is Your AI Assistant Crashing Your Meetings?

Are we ready for AI integration in the workplace, especially when it comes to such a nuanced aspect as human interaction? While proponents tout its efficiency-boosting potential, real-world examples demonstrate the need for caution and robust safeguards.

A Brief History of Corporate Gifting at Events

From ancient traders to modern e-gifting, the practice corporate gifting has been around longer than you might think.

Potato, Patahto

When it comes to choosing event management technology, suppliers and vendors must peel away the jargon to get to a place where they can have a serious conversation about the real issue.

The Clock is Ticking

Earth Day is an annual event celebrated on April 22nd that focuses on environmental protection. It started in 1970 as a way to raise awareness about the environment and has grown into a large global movement. Earth Day is now celebrated in over 193 countries by an estimated 1 billion people. According to the UN Climate Chief, we need an effort of that magnitude.

Can’t Miss, Must to Avoid

I had started to write this column about how some natural phenomena are perfect to build a viewing party around. Then suddenly my apartment in New York City began shaking under the effect of a 4.8 magnitude earthquake that shook a large part of the northeast.

The Tipping Point

This is a true story about tipping gone wrong that happened to me long ago at the beginning of my career. It taught me a hard lesson about who to tip and who not to.

Left Holding the Bag

Where has that army of service workers that used to staff hotels gone?

A Personal History of Public Violence

Could the shooting at the Kansas City Super Bowl celebration have been prevented? The short, tragic answer is no.

Help Attendees Beat the Heat

A blistering heat wave has gripped the Western United States, leaving a trail of suspected heat-related deaths and shattering temperature records. To ensure attendee health and safety during a heat wave at trade shows and conferences, planners should implement the following measures.

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