Vince Alonzo

Technology

Robo-Staff

Maintaining a balance between automation and human interaction has emerged as a key strategy in improving customer service in the hospitality industry.

Industry Stats

Minneapolis/St. Paul International Airport World’s Best in On Time Departures

The 2023 Annual On-Time Performance (OTP) Report which analyses and recognizes the world’s airports and airlines who have demonstrated remarkable resilience, navigating through challenges, and adapting to changing market dynamics, has been released by Cirium, a data and analytic firm serving the travel industry, has released.

Stats

Delta Airlines Tops In On Time Performance for 2023

Cirium, a data and analytic firm serving the travel industry, has released the 2023 Annual On-Time Performance (OTP) Report which analyses and recognizes the world’s airlines and airports who have demonstrated remarkable resilience, navigating through challenges, and adapting to changing market dynamics.

Experts

Party Like It’s 1989. Or ’79, or ’69, or…

Snail mail, the post office, going to the library to find information — guess who's longing for that? Turns out more people than you'd think.

Event Design

Unplugged

New research shows that most people regardless of their age are burned out on the internet and and social media. In fact, many would welcome the chance to return to a time when those things didn’t even exist.

Experts

The Power of Mentorship

Having a mentor can be incredibly valuable for both full- and part-time planners, across various stages of their careers.

Destinations

Top of the World — Colorado Convention Center Completes Expansion

Last month, hundreds of dignitaries gathered to celebrate the completion of the Colorado Convention Center (CCC) Expansion Project, signaling to the global convention industry that the facility is now open for business.

Best Practices

Is It Time for Attendees to Mask-Up Again?

COVID-19 activity is currently high. COVID-19 infections, hospitalizations, and deaths have increased in recent weeks. JN.1 may be intensifying the spread of COVID-19 this winter.

Technology

Cvent Acquisitions Help Sales and Marketing Teams Improve Trade Show Performance

Cvent, an industry-leading meetings, events, and hospitality technology provider, has acquired Jifflenow, a leading B2B 1:1 and group appointments scheduling solution and iCapture, an award-winning lead capture solution.

Technology

AI Bootcamp for Meeting Planners

Reposite and MPI Academy Collaborate to Launch an AI Certificate for Event Planners Reposite, an AI-powered meeting and event planning tool, is excited to announce a collaboration with MPI Academy, an in-person, on-demand and streaming education platform offered by Meeting Professionals International (MPI), to introduce the highly anticipated “AI-Enhanced Event Professional certificate.” This program aims […]