Technology

Attendees Can Ditch the Concierge Desk for An AI BFF

Travelers staying at select Renaissance Hotels will soon have instant access to vetted, insiders’ picks for vibey cocktail bars, under-the-radar attractions, top-rated breakfast spots and more through an exciting new virtual concierge service.

SurveyMonkey: Feeling the Squeeze?

For meeting and event planners in search of an online survey platform to engage with attendees and potential attendees, the digital world overflows with options, for the seemingly simple task of crafting a poll.

Cvent and Maestro Partnership Streamlines Room Block Management

Cvent, an industry-leading meetings, events, and hospitality technology provider, in partnership with Maestro PMS, has announced an integration between Cvent’s room block management system, Cvent Passkey, and Maestro’s leading all-in-one Property Management System solution. Together these technologies are driving engagement with planners and attendees via direct room booking and upgrade options.

New AI Capabilities for Event Experiences

GlobalMeet, the leader in virtual event technology, today announces new innovative artificial intelligence capabilities for its best-in-class webcasting platform. Powered by AI, GlobalMeet’s Live Studio for presenters now dynamically adjusts face framing in real time to deliver more natural interactions and engaging meeting and event experiences.

Safety Fast

ExCeL London has further enhanced the safety of its four million annual visitors by becoming the first venue in the UK to introduce lifesaving First Aid Belts worn by many of its security personnel.  The first-of-their-kind wearable belts - created by tac:life – are now worn by all First Responder Security Personnel at the London event venue and contains vital medical components, including an automated external defibrillator (AED) used to help those experiencing a cardiac arrest.

Match Game

There are many tools that can help ensure that the people who should talk to each other during the course of an event get the face time they need to achieve their goals. Here are three good ones that can make that happen.

16 Things to Know About Securing Meetings Data

Your event's information is only as secure as the weakest link in your organization's data chain. Here are some key tips for preventing data breaches before, during, and after meetings and events.

Bye, Bye, Front Desk

Smartphone hotel room keys are a relatively new technology that is becoming increasingly popular. They offer a number of advantages over traditional plastic key cards.

Robo-Staff

Maintaining a balance between automation and human interaction has emerged as a key strategy in improving customer service in the hospitality industry.

Cvent Acquisitions Help Sales and Marketing Teams Improve Trade Show Performance

Cvent, an industry-leading meetings, events, and hospitality technology provider, has acquired Jifflenow, a leading B2B 1:1 and group appointments scheduling solution and iCapture, an award-winning lead capture solution.

NYC Hotels Get a Safety Makeover

New York City is stepping up its efforts to protect hotel workers and guests with the recently enacted Safe Hotels Act. Signed into law by Mayor Eric Adams, the legislation introduces a range of new requirements for hotel operators, from mandatory panic buttons for staff to increased security measures and even a guarantee of daily housekeeping.

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