From My InBox
Here’s Looking at You, LaGuardia
"Of all the gin joints in all the towns in all the world, we have to be stuck in this one."Your attendees aren't just waiting for a flight; they are refugees in a holding pattern, desperately seeking their "letters of transit," just like all those characters in the classic film, Casablanca.
Keep It Small: The Best Advice I Ever Got Still Works at IMEX America
Big shows like IMEX America are proof of just how much the events industry thrives on human connection, but also how easy it is to drown in the noise. Keeping things small doesn’t make your goals smaller; it makes them doable. So the next time you’re standing on a trade show floor, trying to figure out what to do first, remember my brother’s advice: find the ball first, then swing.
Austin’s $1.6 Billion Bet: Conventions Over Culture
Shiny new exhibit halls are meaningless if they sit in cities that feel generic, underfunded, or hostile to locals. Attendees don’t just want a ballroom—they want a city they can’t wait to explore after the sessions end.
24 Years After 9/11: A Walk Through the Day That Changed Everything
It’s hard to believe that 25 years have passed since 9/11 — a day that changed the nation and the world. On this milestone anniversary, I find myself remembering not only the enormous impact and tragedy of that day, but also the people — friends, colleagues, strangers — whose lives were forever changed.
Shell Shocked
When we put cultural experiences, local delicacies, or off-site adventures on the agenda, we’re not just scheduling a meal or a tour. We’re inviting attendees to step outside their comfort zones. Sometimes, the difference between a success story and a horror story isn’t the experience itself. It’s how ready your attendees were to embrace it.
Certainty Is Overrated (and Occasionally Dangerous)
Planners are constantly asked to make decisions—about site selection, security measures, networking formats, content strategy, and a hundred other variables. In the rush to keep projects moving, we often mistake certainty for clarity.
Lost in Abbreviation: Surviving Acronym Overload in Meetings and Events
From RFPs to ROI, planners are drowning in industry lingo. Hotels, vendors, clients, DMOs, AV teams—they all have their own shorthand. Time to resurface with a little clarity.
Stop Slipping Off Shoes, Start Slipping Up On Security?
Flights are delayed more often than ever, weather disruptions are worsening, and the system is creaking under the strain of pilot shortages and overburdened air traffic controllers. Yet even as the journey itself becomes harder, the push to make airport security more convenient is accelerating.
Stop Apologizing for Exhibitions
For years, the meetings and events industry has been peppered with cautious optimism: “Events are returning,” we said. “People still value face-to-face,” we reassured. “Hybrid isn’t replacing in-person,” we declared. Enough already.
One Month Into REAL ID
It’s been just over a month since the REAL ID Act finally took flight—literally. For the meetings and events industry, the ripple effects have been swift, sometimes jarring, and surprisingly revealing.
